Adult Toys Return Policy:

For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. Defective merchandise will of course be exchanged with identical merchandise. Please return the items in their original packaging within 30 days to the address on your packing slip. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period. If you have further questions or problems, please Contact Us
If you do not follow all of the instructions on this page you may not be refunded at all or may incur a 25% restocking fee. Without prior approval Intimately Yours does not reimburse for return shipping costs. Please Contact Us before returning any defective merchandise.

If a product has clear and correct size measurements, then we will NOT allow a return because of size. If the size is not listed on the page, we will accept a return if you provide us with detailed accurate measurements that we can add to the site.

In your return package please include:

• The packing slip
• A note telling us what the problem was
• A note stating whether you would like a refund or an exchange for another item.
• If you do not include a note, you may not be refunded!
• Please allow up to 3 weeks to receive your replacement or refund.

We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you have been and will be happy with our services.
Shipping:

• Orders are shipped UPS Ground.
• Orders are shipped in a discreet cardboard box.

Love & Affection,
Intimately Yours.